Cookie Policy

Cookie Policy

Learn about how we use cookies and similar technologies to enhance your experience.

Last updated: December 4, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our Service.

We use cookies and similar technologies (such as web beacons, pixels, and local storage) to enhance functionality, analyze usage, and personalize your experience.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our Service to function properly. They cannot be disabled.

  • Authentication and login status
  • Security and fraud prevention
  • Load balancing and performance
  • Basic functionality and navigation

Legal Basis: Legitimate interest in providing secure, functional services

Analytics Cookies

These cookies help us understand how visitors interact with our Service.

  • Page views and user journeys
  • Feature usage and performance metrics
  • Error tracking and debugging
  • User behavior analysis

Legal Basis: Consent (can be disabled)

Preference Cookies

These cookies remember your choices and preferences to personalize your experience.

  • Language and region settings
  • Theme and display preferences
  • Customized dashboard layouts
  • Notification preferences

Legal Basis: Consent (can be disabled)

Marketing Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness.

  • Ad targeting and personalization
  • Campaign performance tracking
  • Cross-site tracking for remarketing
  • Social media integration

Legal Basis: Consent (can be disabled)

3. Cookie Duration

Cookies have different lifespans depending on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)
  • First-party Cookies: Set by Squadkin Technologies Pvt Ltd directly
  • Third-party Cookies: Set by external services we use

4. Third-Party Services

We use third-party services that may set their own cookies:

Analytics Services

  • Google Analytics: Website traffic and user behavior analysis
  • Mixpanel: Product usage analytics and user journey tracking

Payment Processing

  • Razorpay: Secure payment processing and fraud detection

Communication Services

  • SendGrid: Email delivery and tracking
  • Intercom: Customer support and chat functionality

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences by category
  • Learn more about each cookie type

5.2 Browser Settings

You can also manage cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Note: Disabling certain cookies may affect the functionality of our Service. Essential cookies cannot be disabled as they are necessary for basic operation.

6. Your Rights Regarding Cookies

You have the following rights regarding cookies:

  • Right to Information: Know what cookies we use and why
  • Right to Consent: Choose which cookies to accept
  • Right to Withdraw: Change your cookie preferences at any time
  • Right to Access: Request information about cookies we've set
  • Right to Deletion: Request removal of cookies from your device

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a notice in our Service
  • Showing a new cookie consent banner if required

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: support@squadexa.ai

Cookie Questions: support@squadexa.ai

Support: support@squadexa.ai

9. Manage Your Cookie Settings

You can update your cookie preferences at any time using the button below: